Change Management Articles
Change Management is the structured approach to ensuring that change projects succeed by focusing on people, behaviour and culture.
Free COVID Return to Work Survey Questions
The return to work after COVID is potentially stressful for employees These COVID return to work survey questions are designed to identify a comprehensive range of challenges that people might experience on returning to work, as efficiently as possible (i.e. without repetition on the same dimension). Each question should give a slightly different perspective and provide some insight into what is or is not working for employees, that could cause stress. What is the purpose of the COVID...
What is a Change Agent and how do I become one?
Ok, so what is a change agent and how do I become one? These two questions came up in a recent conversation I had with a friend who was looking for a new opportunity. My answers based on my own perspective and experience, follow. They may not be textbook-correct, and I’d welcome discussion and debate. What is a Change Agent? Change Agents are, simply, people within an organisation that have some formal responsibility for the success of a change or transformation. In that respect, they...
Navigating the Emotional Waters of Change
The Relationship between Emotions and Change Management It's clear that emotions and change management are inextricably linked. How we feel about the change drives our behaviour, which is why you'll often hear people talking about winning "hearts and minds". Yet, the relationship between emotions and change is not typically well understood in business. I was talking about the emotional landscape of change, recently, as an alternative to the change curve, which implies a limited range of...
Developing a strategic change capability
The increasing pace, complexity and unpredictability of change means that being able implement change consistently will determine your future competitiveness. A strategic change capability is the extent to which an organisation is equipped to deliver change and its associated benefits again and again. In this article we outline the case for developing a strategic change capability, its key elements, and provide some tips for getting started. Why invest in a strategic change capability? Many...
Brexit: “No Regrets” Steps to Change Readiness
There will be winners and losers from Brexit, and the winners will be those organisations that can adapt quickly and efficiently. I propose the following no-regrets steps that, even in the unlikely event that Brexit doesn’t happen, will leave your business better equipped to deal with change.
How attractive is your change Vision?
Two important elements of a Change Strategy are the Case for Change and the Vision. While the former outlines the reasons for moving from the status quo, the Vision creates an attractive destination for people to move to. Having recently suggested eight questions to help make your Case for Change compelling, this article does the same for your vision. What makes an effective vision? Baum, Locke and Kirkpatrick found, in a longitudinal study of businesses that an effective vision does have a...
What makes a compelling Case for Change?
The Case for Change and Vision are critical elements of any Change Strategy. What is the Case for Change? The Case for Change is a statement or set of statement highlighting the rationale for changing the status quo, while the Vision sets our the aspiration of the programme. Both should consider how the change might be perceived from rational, emotional and political perspectives. This post highlights 8 questions that you can ask you make your Case for Change more compelling, ensuring that a...
Change, don’t Transform
After many years in Change Management, I had reached the stage where I felt completely jaded with it all. As a psychologist, I got into change because I was interested in helping people. Instead, I became disillusioned at a “Change” industry that was just another branch of management, managing “stuff” with very little concern for people.
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