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Organisational Development & HR Articles

Organisational development is the deliberate and systematic enablement of business strategy and performance through people.

Leading through unfamiliar territory

Leading through unfamiliar territory

The challenge of complexity in a post-COVID world In a post-COVID world the most critical role of leadership may be to navigate unfamiliar territory that is characterise by complexity. Of course, complexity is nothing new. Indeed, since long before the pandemic, analysts have predicted a sustained period of economic volatility. As businesses begin to emerge from the tight constraints of the lockdown period, however, it is apparent that we are dealing with a highly complex environment that may...

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Free COVID Return to Work Survey Questions

Free COVID Return to Work Survey Questions

The return to work after COVID is potentially stressful for employees These COVID return to work survey questions are designed to identify a comprehensive range of challenges that people might experience on returning to work, as efficiently as possible (i.e. without repetition on the same dimension). Each question should give a slightly different perspective and provide some insight into what is or is not working for employees, that could cause stress.   What is the purpose of the COVID...

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Embracing the Business Agility Challenge

Embracing the Business Agility Challenge

Agility may be the single most important attribute for businesses that want to thrive in a changing and unpredictable world. We examine the case for agility, why so many businesses struggle to become agile, and the implications for business leaders.   The case for business agility: A VUCA World In 2020 COVID-19 has caused unprecedented disruption to the world’s economy. Many businesses have been lost to the immediate economic shock while others may struggle to come...

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Emotivation: A unifying concept for HR & OD?

Emotivation: A unifying concept for HR & OD?

What is Emotivation? Emotivation is simply an idea that connect emotions and motivations, rather than treating them as separate and unrelated. Our concept of emotivation is based on Reversal Theory (e.g. Apter, 2001) which suggests that our emotional experiences are driven by motivational states or 'styles'. Specifically, there are eight comprehensive ‘ways of being’ that can be explored in terms of both emotions and motivations; but also related aspects such as values, sensations, avatars...

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Employee Voice: Why Listening Matters

Employee Voice: Why Listening Matters

Employee Voice is a term that I've been hearing more of recently, and when I was asked to speak at an event on the subject by the Employee Engagement Alliance, it was with the brief of talking about the science of listening. It's obvious that it’s important to listen to people at work, right? Two-way communication, better decisions, happier employees...?  All true. But what happens when we feel listened to, or not, and why is that important?   The short answer is that listening is...

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Developing the Whole Person (The Problem with Personality Types)

Developing the Whole Person (The Problem with Personality Types)

If you’ve been in the corporate world for any time at all, it’s likely that you’ll have been on a development programme or training course that included some kind of personality profile.  We’re talking MBTI, DISC, Insights, FIRO and a whole host of tools that measure some aspect of personality, behavioural preference or, related concepts such as emotional intelligence. There are many. Maybe you’ve use them yourself as a coach, trainer or consultant?   Types of personality profile...

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Developing a strategic change capability

Developing a strategic change capability

The increasing pace, complexity and unpredictability of change means that being able implement change consistently will determine your future competitiveness. A strategic change capability is the extent to which an organisation is equipped to deliver change and its associated benefits again and again. In this article we outline the case for developing a strategic change capability, its key elements, and provide some tips for getting started. Why invest in a strategic change capability? Many...

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Clarity of purpose – through 8 lenses

Clarity of purpose – through 8 lenses

The concept of a purpose-driven organisation has gathered a huge amount of momentum in recent years, and while there is evidence that organisations with a clarity of purpose achieve superior financial results, we must also consider the inherent importance of meaning for mental health and wellbeing. Most of the material on purpose suggests that, in organisations, it something that transcends the profit motive that, for many decades, has been the dominant paradigm for doing business. Clarity of...

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A Culture of….? (A short boardroom story)

A Culture of….? (A short boardroom story)

Picture a boardroom. Results have been wavering and the competition are gaining ground. The executives are starting to feel the fear.. The CEO says, “I’ve been thinking about the situation. We need to take a good look at our culture. If we don’t make real changes soon, things will only get worse”... “I agree." nods the COO. "Our problem is that we don’t have a culture of execution. We’re good at starting things, and we make a lot of ‘commitments’, but how much of it actually gets done? We need...

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We help organisations develop the agility and resilience to perform in a complex, changing and unpredictable business environment.

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